Planned and oversaw a virtual onboarding solution for attorneys at an animal nonprofit law firm.
Title: Virtual onboarding program for Legal Impact for Chickens
Tool: Articulate Rise, Microsoft Powerpoint, Google Document, Camtasia, and Canva
Time in Development: Total of 120 hours over 5 months
Developed for: Legal Impact for Chickens (LIC)
Audience: New employees of Legal Impact for Chickens
Background
Legal Impact for Chickens (LIC) is a nonprofit animal welfare law firm that is rapidly expanding and plans to continue to work together remotely. The founder, Alene Anello, contacted me to create a complete onboarding solution for her new hires since the organization had no structured training yet.
We started with LIC's considerable amount of lengthy and technical document that were sent to new employees on their first day. With this content, I planned the project from the start to handing off our deliverables.
My role
In this project, I worked as a Senior Instructional Designer overseeing the work of my team member, Patricia Carpenter. I managed the project and worked with the client to figure out their training needs, as well as conducted interviews with LIC's past and present employees to hear about their experience. Then, I analyzed the situation and mapped out a complete training solution that suits their needs.
Upon client's approval of the new training solutions, I managed the workflow and the timeline of course development by assigning instructional design tasks to my team. At the end of the development phase, I performed quality assurance and functionality testing of deliverables.
Project goals
Increase productivity of LIC's new hires
Centralize and speed up LIC new hires' onboarding process
Maintain the sense of community even though the firm works 100% remotely
Deliverables
We finally delivered 4 learning materials:
Customizable Onboarding Center
Client's Review
We have gone from an onboarding process that was left to chance to a structured onboarding process where we ensure that each employee receives consistent information. This training will help LIC grow faster since it reduced the onboarding time for every new hire we have, which freed up time for me and allowed them to spend more time being productive. This means that this training helped us save a significant cost for each new member of our growing team.
With our onboarding process streamlined, it was easy for our team members to access the content again if they need to. It helped structure our operation into one place. This training has been crucial for us to support, inform, and onboard our most recent new hire especially when we all are working from home.
In the end, this new hire onboarding process improved employee experience and led to an increase in new employee productivity.